Support runs through the core of AGX, whenever items are sold we strive to exceed expectations and deliver unrivalled service levels. There are a variety of types of support available from AGX, Warranty Support, Out of Warranty Support, Return to Base, Return to Base Swap, On Site and Holistic Support Contracts. All of these are designed to deliver peace of mind and to fit within affordable budgets.
We currently use TeamViewer for our remote support as below :
AGX Remote Support
AGX are offical support agents for the following manufacturers.
AVISION
BONECO
CITIZEN
EVERSPRY
GARNER
GRAPHICSTATION
KINESENSE
LIFT-SP
MEDIAFILER
MICROTEK
MITSUBISHI
PLUSTEK
RIMAGE
SONY
VIPRINET
VYBRA
AGX Contracts are based on the service and support of equipment supplied by AGX or that of a manufacturer for whom we have been appointed UK service agents.
We guarantee that all AGX supplied equipment will work with existing hardware and software covered under an existing AGX support contract, unless specifically stated otherwise.
The unique mix of hardware and software support skills held within the team at AGX means that AGX can deliver excellent warranty support on behalf of manufacturers. Service levels are agreed with clients who trust AGX with their customers, probably the most valuable asset any company has.